Booking Reviews Scraper — Booking.com | Lagic

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Overview

Extract detailed guest reviews from Booking.com, including review text, ratings, traveler type, and dates, to understand what guests love and dislike about hotels and inform your strategy.

### Understand Your Guests and Competitors This tool provides a structured way to collect guest reviews from Booking.com, a critical source for understanding customer satisfaction and market perception in the hospitality industry. Whether you're a hotelier looking to improve services, a marketing agency crafting campaigns, or a researcher analyzing travel trends, access to this data is invaluable. Simply provide the **URLs of the hotels** you wish to monitor. The tool will then navigate to each hotel's review section and extract the available feedback. You have granular control over the data you receive, allowing you to focus on the most relevant information. ### Refine Your Data Collection To manage the volume of data, you can specify a **maximum number of reviews per hotel**. This is particularly useful for large hotels with thousands of reviews where you might only need a representative sample. You can also dictate the **order in which reviews are collected** by choosing to sort them by relevance, newest first, oldest first, highest score first, or lowest score first. For time-sensitive analysis, the **cutoff date** feature is essential. If you're sorting by newest reviews, the tool will stop once it encounters a review older than your specified date. Conversely, if sorting by oldest, it will ignore reviews newer than your date, ensuring you capture only the historical context you need. Additionally, you can **filter reviews by their score**, allowing you to isolate highly positive, highly negative, or any specific range of feedback. ### What You Get The output delivers a comprehensive dataset for each review, including the full review text (both liked and disliked sections), the overall guest rating, specific category scores (e.g., staff, facilities, cleanliness), and the date the review was posted. You'll also receive details about the reviewer, such as their username, location, and the type of traveler they are (e.g., solo, family, couple). Hotel-specific information like the total number of reviews, overall hotel rating, and check-in/check-out dates are also included, providing a complete picture for each entry.