Detailed Booking.com Hotel Reviews for Market Research and Sentiment Analysis
URLs of the Hotels to scrape reviews from
Sort the reviews, optional. Defaults to Most relevant.
Limits the number of reviews scraped per hotel, optional. Leaving this emtpy or setting it to -1 disables filtering by this property.
Filters the reviews by time of year, optional. ALL and leaving this emtpy disables filtering by this property.
Filters the reviews by score range, optional. ALL and leaving this emtpy disables filtering by this property.
Filters the reviews by language, optional. ALL and leaving this emtpy disables filtering by this property.
Filters the reviews by customer type, optional. ALL and leaving this emtpy disables filtering by this property.
Results to deliver
200 creditsThis agent actively searches live listings — results may vary. You are only charged for what is delivered, up to this number.
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Pricing
Extract comprehensive review data from Booking.com hotel listings, including guest scores, positive and negative feedback text, customer type, and stay details. Use this data to understand guest sentiment, track competitor performance, or refine your hospitality offerings.
### Understand Guest Sentiment with Detailed Review Data This tool allows you to collect individual guest reviews from specified Booking.com hotel pages. Instead of relying on aggregate scores, you get access to the rich, qualitative feedback that drives guest satisfaction and booking decisions. Each extracted review provides crucial details like the overall score, specific positive and negative comments, the date of the review, the reviewer's country, and even their customer type (e.g., families, couples, solo travelers). ### Refine Your Research with Powerful Filters To ensure your data is relevant to your specific needs, the tool offers several filtering options. You can sort reviews by 'Most relevant', 'Newest first', 'Oldest first', or by score. You can also limit the total number of reviews per hotel, focus on specific times of the year (e.g., summer, winter), or narrow down by score range (e.g., 'Wonderful (9+)', 'Very Poor (1-3)'). Further refine your dataset by filtering for specific languages or customer types, such as 'Families' or 'Business travellers'. These filters are invaluable for targeted market research, competitive benchmarking, and identifying seasonal trends in guest feedback. ### Strategic Applications for Hospitality and Travel Pros For hoteliers, this data reveals recurring guest complaints or praises, helping prioritize operational improvements. Travel agencies can use it to recommend properties that align with specific client needs or to analyze market demand for different accommodation types. Researchers can track sentiment shifts over time or compare guest experiences across various properties and regions. The extracted data includes details like room type, check-in/checkout dates, and even photos associated with reviews, providing a holistic view of the guest experience.
Locate the specific Booking.com hotel pages you wish to analyze and copy their URLs.
Paste the collected hotel URLs into the 'Hotel URLs' input field.
Optionally, select your desired filters for sorting, review limits, time of year, score range, language, and customer type.
Start the tool; it will navigate to each hotel page and extract the available reviews based on your settings.
Once the process is complete, download your structured review data in your preferred format (e.g., JSON, CSV, Excel).
Analyze the downloaded data to gain insights into guest sentiment, identify trends, and inform your business decisions.