LAGIC
Lead Audience Growth Intelligence Computing
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Trustpilot [๐Ÿ’ฐ] [Unlimited & Bypass Limit of 10 pages] โ€” Trustpilot | Lagic

Built ForE-commerce & RetailHospitality & TravelSaaS & Technology

Extract detailed Trustpilot customer reviews and company insights.

Curated by LagicยทVerified working

Configure Agent

Provide a Trustpilot review URL, Trustpilot user profile URL, or just the company domain. Localized Trustpilot URLs such as fr.trustpilot.com are normalized to the broader www.trustpilot.com review feed by default.

Format should be YYYY-MM-DD, e.g., 2022-02-20

When enabled, fetch all available reviews across languages by appending languages=all. When disabled, the scraper still uses the broader default Trustpilot feed rather than restricting results to the locale in a localized Trustpilot URL.

Set to true if you want to include company details in the output.

Set to true if you want to include statistics in the output.

Maximum number of items to scrape per crawl. If not defined, all items will be scraped.

Maximum number of pages that can be processed at the same time.

Minimum number of pages that will be processed at the same time.

Results to deliver

100 credits

This agent actively searches live listings โ€” results may vary. You are only charged for what is delivered, up to this number.

Lagic Proxy

Country auto-rotated. Need a specific region? Contact support.

Pricing

1 credit per result
โœ“ 30 free credits on signupโœ“ Refund if 0 resultsโœ“ No card required

Sample Data Preview

Complete review text and title for each submissionStar rating assigned by the reviewerPublication date and the date the experience occurred (if provided)Reviewer's display name, country, and total number of reviewsVerification status of the reviewer and the review itselfAny replies posted by the company to the review
Sample Text...Value...10095Sample Text...Value...Value...
Sample Text...Value...10098Sample Text...Value...Value...
..................
Exports as:CSVXLSXJSON

Overview

This tool extracts comprehensive customer feedback from Trustpilot, providing data points like review text, star ratings, reviewer profiles, and company replies. Use it to analyze brand perception, track competitor performance, or identify service improvement areas.

This data extraction tool specializes in gathering in-depth customer reviews and associated details from Trustpilot. It's designed to help businesses, marketers, and researchers gain a clear understanding of public sentiment, competitive standing, and areas for operational improvement. ### What Data You Get When you run this tool, you receive structured data for each review. This includes the full review text, the star rating given, and the date the experience occurred or the review was published. You'll also get detailed information about the reviewer, such as their display name, country, whether their profile is verified, and their total number of reviews. For reviews where the company has responded, the tool captures details about that reply. Crucially, it also provides verification details for each review, indicating if and how Trustpilot has verified the feedback, along with the review's unique identifier and language. ### Flexible Input and Filtering You can start an extraction by providing a direct Trustpilot review URL, a specific user profile URL, or simply a company's domain name. The tool automatically normalizes localized Trustpilot URLs (like `fr.trustpilot.com`) to the main `www.trustpilot.com` feed to ensure a broad data capture. You have the option to filter reviews, collecting only those published after a specific date (`YYYY-MM-DD`). By default, it scrapes reviews across all available languages, but you can disable this if you prefer. ### Optional Company-Level Data Beyond individual reviews, you can choose to include overall company details and aggregated statistics in your output. This can provide a valuable snapshot of a company's Trustpilot presence, complementing the granular review data. ### Scalability and Control The tool offers control over the extraction process, allowing you to set maximum item limits, manage concurrency for faster processing, and configure proxy settings for reliable data collection, even at scale.

Key Capabilities

  • โœ“ Complete review text and title for each submission
  • โœ“ Star rating assigned by the reviewer
  • โœ“ Publication date and the date the experience occurred (if provided)
  • โœ“ Reviewer's display name, country, and total number of reviews
  • โœ“ Verification status of the reviewer and the review itself
  • โœ“ Any replies posted by the company to the review
  • โœ“ Unique identifier for each review
  • โœ“ Language of the review
  • โœ“ Number of likes a review has received
  • โœ“ Count of reviews the consumer has left for the same company
  • โœ“ Monitor your brand's online reputation by regularly extracting and analyzing customer sentiment from reviews.
  • โœ“ Perform competitive analysis by collecting reviews for competitor companies to identify their strengths, weaknesses, and customer pain points.
  • โœ“ Identify product or service improvement areas by analyzing common themes, complaints, and suggestions across customer feedback.
  • โœ“ Conduct market research to understand customer preferences and emerging trends within specific industries or product categories.
  • โœ“ Generate leads or identify potential partners by analyzing company details and review volumes for businesses in target sectors.
  • โœ“ Enhance customer experience initiatives by tracking changes in review sentiment over time and measuring the impact of service improvements.
  • โœ“ Support due diligence for potential investments or partnerships by evaluating a company's historical customer satisfaction and public perception.
  • โœ“ Power academic research or case studies on consumer behavior, online reviews, or brand management strategies.
  • โœ“ Train AI models for sentiment analysis or natural language processing using a rich dataset of real-world customer opinions.
  • โœ“ Create detailed reports for clients on their online reputation, including positive and negative feedback, and key areas for focus.

Field Dictionary

How To Run This Extractor

1

Provide one or more Trustpilot URLs, which can be for a company's review page, a specific user profile, or just a company's domain name.

2

Optionally, specify a date (YYYY-MM-DD) if you only want to collect reviews published after that time.

3

Choose whether to scrape reviews across all available languages or to focus on the primary language of the main Trustpilot feed.

4

Decide if you want to include overall company details and aggregated statistics in your final output.

5

Run the tool, which will navigate Trustpilot pages, collect the specified data, and handle any pagination or retries.

6

Receive a structured dataset containing detailed customer reviews and any requested company-level information.

Frequently Asked Questions

What technical skills are needed to use this tool?
No coding or advanced technical skills are required. You interact with the tool through a user-friendly interface, providing URLs or company domains and setting a few options.
What formats can I export the extracted data in?
Is using this tool compliant with data regulations?
How does the tool handle large-scale data extraction?
Can I use this tool for client projects?
What makes this tool different from manually copying reviews?
How reliable is the data extraction?
Can I schedule recurring extractions?
How fresh is the extracted data?
How is the cost determined for using this tool?
How does the 'Only scrape reviews newer than [date]' filter work?
If I provide a localized URL, will it only scrape reviews in that language?