Uncover traveler sentiment and enhance product strategy with detailed Viator reviews.
The Viator product URL to scrape reviews from
Array of Viator product URLs to scrape reviews from. Use this field for batch processing multiple URLs. Format: ["url1", "url2",..]. Leave empty if using product_url field instead.
Maximum number of reviews for every page (default: 100)
Start page number, will skip (page - 1) * pageSize from the beginning (default: 1)
Results to deliver
300 creditsThis agent actively searches live listings — results may vary. You are only charged for what is delivered, up to this number.
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Pricing
Extract comprehensive traveler reviews, star ratings, and review photos from Viator product pages to understand customer experiences and improve your travel offerings.
Understanding what travelers truly think about tours and activities is crucial for anyone in the travel industry. This tool helps you gather that vital feedback directly from Viator, a leading platform for booking experiences. ### What You Get With the Viator Review Scraper, you'll receive a structured dataset containing rich details for each review. This includes the full review content, the star rating given by the traveler, the number of helpful votes it received, and any photos uploaded by the reviewer. You'll also see the author's name, the date the review was posted, and the language it was written in. Crucially, if the tour operator has responded to a review, that response, along with its author and date, is also captured, providing a complete conversation thread. ### Why This Data Matters This extracted data is a goldmine for market research, competitor analysis, and product development. By analyzing traveler feedback at scale, you can identify common pain points, pinpoint what makes experiences exceptional, and spot emerging trends. For tour operators, it’s a direct line to improving service quality and understanding customer satisfaction. For marketers, it offers insights into crafting more compelling messaging and targeting the right audiences. Agencies can use this to build robust reports for their travel and hospitality clients. ### Who This Tool Is For This tool is ideal for travel agencies, tour and activity operators, destination marketing organizations, product managers in the travel sector, and market researchers focused on the tourism industry. Whether you're benchmarking your offerings against competitors, looking for inspiration for new tours, or monitoring brand reputation, the detailed review data provides the clarity you need.
Navigate to Viator.com and find the specific product pages (tours, activities) from which you want to gather reviews.
Copy the URL of each Viator product page you wish to scrape.
Paste the individual URL into the 'Product URL' field, or add multiple URLs to the 'Product URLs (Multiple URLs - Batch Processing)' array field for bulk extraction.
Optionally, adjust the 'Page Size' to control how many reviews are collected per page, or set a 'Page' number to start scraping from a specific point.
Run the tool, and it will begin collecting review data from the specified Viator product pages.
Once the process is complete, download your structured review data in your preferred format for analysis.