LAGIC
Lead Audience Growth Intelligence Computing
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Viator Review Scraper — Viator | Lagic

Built ForTravel AgenciesTour & Activity OperatorsHospitality & Hotels

Uncover traveler sentiment and enhance product strategy with detailed Viator reviews.

Curated by Lagic·Verified working

Configure Agent

The Viator product URL to scrape reviews from

Array of Viator product URLs to scrape reviews from. Use this field for batch processing multiple URLs. Format: ["url1", "url2",..]. Leave empty if using product_url field instead.

Maximum number of reviews for every page (default: 100)

Start page number, will skip (page - 1) * pageSize from the beginning (default: 1)

Results to deliver

300 credits

This agent actively searches live listings — results may vary. You are only charged for what is delivered, up to this number.

Lagic Proxy

Country auto-rotated. Need a specific region? Contact support.

Pricing

3 credits per result
✓ 30 free credits on signup✓ Refund if 0 results✓ No card required

Sample Data Preview

Review photos uploaded by travelersNumber of 'helpful' votes for each reviewProduct's overall review count and average star ratingIndividual review star ratingName of the review authorFull text content of the review
Value...26521810095Sample Text...Value...
Value...5839110090Sample Text...Value...
..................
Exports as:CSVXLSXJSON

Overview

Extract comprehensive traveler reviews, star ratings, and review photos from Viator product pages to understand customer experiences and improve your travel offerings.

Understanding what travelers truly think about tours and activities is crucial for anyone in the travel industry. This tool helps you gather that vital feedback directly from Viator, a leading platform for booking experiences. ### What You Get With the Viator Review Scraper, you'll receive a structured dataset containing rich details for each review. This includes the full review content, the star rating given by the traveler, the number of helpful votes it received, and any photos uploaded by the reviewer. You'll also see the author's name, the date the review was posted, and the language it was written in. Crucially, if the tour operator has responded to a review, that response, along with its author and date, is also captured, providing a complete conversation thread. ### Why This Data Matters This extracted data is a goldmine for market research, competitor analysis, and product development. By analyzing traveler feedback at scale, you can identify common pain points, pinpoint what makes experiences exceptional, and spot emerging trends. For tour operators, it’s a direct line to improving service quality and understanding customer satisfaction. For marketers, it offers insights into crafting more compelling messaging and targeting the right audiences. Agencies can use this to build robust reports for their travel and hospitality clients. ### Who This Tool Is For This tool is ideal for travel agencies, tour and activity operators, destination marketing organizations, product managers in the travel sector, and market researchers focused on the tourism industry. Whether you're benchmarking your offerings against competitors, looking for inspiration for new tours, or monitoring brand reputation, the detailed review data provides the clarity you need.

Key Capabilities

  • Review photos uploaded by travelers
  • Number of 'helpful' votes for each review
  • Product's overall review count and average star rating
  • Individual review star rating
  • Name of the review author
  • Full text content of the review
  • Unique identifier for the review
  • Language of the review
  • Owner's response to the review, if available
  • Name of the owner's response author
  • Date of the owner's response
  • Viator product ID
  • URL of the Viator product
  • Date the review was posted
  • Unique ID for the review
  • Source platform (Viator)
  • Title of the review
  • User identifier value
  • Analyze customer sentiment across specific tours or activities to identify areas for improvement or highlight successful features.
  • Monitor competitor product reviews to understand their strengths and weaknesses, informing your own strategic positioning.
  • Gather testimonials and positive feedback for marketing materials and social media campaigns.
  • Track changes in review patterns over time to assess the impact of product updates or service enhancements.
  • Perform market research to identify unmet traveler needs or popular activity types in specific destinations.
  • Provide detailed review reports to travel clients, offering data-backed insights into their online reputation.
  • Identify top-performing guides or tour elements based on recurring positive mentions in reviews.

Field Dictionary

How To Run This Extractor

1

Navigate to Viator.com and find the specific product pages (tours, activities) from which you want to gather reviews.

2

Copy the URL of each Viator product page you wish to scrape.

3

Paste the individual URL into the 'Product URL' field, or add multiple URLs to the 'Product URLs (Multiple URLs - Batch Processing)' array field for bulk extraction.

4

Optionally, adjust the 'Page Size' to control how many reviews are collected per page, or set a 'Page' number to start scraping from a specific point.

5

Run the tool, and it will begin collecting review data from the specified Viator product pages.

6

Once the process is complete, download your structured review data in your preferred format for analysis.

Frequently Asked Questions

What technical skills are required to use this tool?
No coding or technical skills are needed. You simply provide the Viator product URLs and the tool handles the data extraction.
In what formats can I download the extracted reviews?
How does this tool ensure compliance with data scraping ethics?
Can I scrape reviews from multiple Viator products at once?
Is this suitable for client work or agency use?
How fresh is the data I receive?
What specific review details are included in the output?
Can I filter reviews by star rating or language?
How does this tool handle owner responses to reviews?
Are there limits to how many reviews I can scrape?